General Info

General Info > Terms of Use

Certain Orders with special coupon codes may not be combined with Free Shipping items and vice versa unless specified. Orders that are canceled within 48 hours of placement will not sustain any cancellation fees. Any order canceled after 48 hours, may be subject to shipping fees if already shipped. To cancel the order, please call us at (888) 777-4615. Special orders such as different colored sofas carry with them a 10% surcharge. Any other alterations to a special order may be more depending on what exactly is requested. A more accurate quote can be given over the phone with a customer service representative or through email.


SPECIAL ORDERS MAY NOT BE CANCELED OR RETURNED. In case of the order cancellation after merchandise was already shipped and it is still in transit, customer must also pay freight charges and merchandise must be returned back. In case of the order cancellation after merchandise was already shipped and it is still in transit, customer must also pay freight charges and merchandise must be returned back. Damaged products will be paid by Furniture Shopping. Furniture Shopping will not be responsible for damaged freight, if delivery receipt is signed clear and reserves the right to cancel an order for a just cause. Returns or Exchanges can be made within 30 days of receiving the product. All returned products must be in original condition (not used and not installed, with all original packaging material included). Prior to returning the products, customers need to email or call us for Return Authorization number. Any return without a Return Authorization number will not be accepted. All associated shipping charges when returning or exchanging the product are paid by the customer unless a proper claim is filed.


Finishes Color, texture, and graining variations can occur in natural products like leather, wood and stone. These are not normally considered imperfections. For leather products all colors other than Black & White are bound to have variations in every production line. Color representations on computer terminals and screens can be different based on settings and various display technologies. You agree that you cannot dispute the finish, or color or texture or any other physical attribute after taking delivery of a product. Although these cases are rare, there may be information on furnitureshopping.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).


Please inspect all merchandise before signing delivery receipt. Please photograph your shipment before it gets released to your custody. Any claims will be easier to file once you have evidence. All claims for damaged merchandise must be reported within 72 hours of receipt of goods. All delivery dates are approximate and can change due to production time frame, overseas loading plans, and freight shipment logistics. If customer misses the scheduled delivery with the shipping company, an additional fee of $95 will be charged to his/her account. Shipping schedules or any other causes are beyond our control as Furniture Shopping has no affiliation with manufacturers, overseas ports, vessels, and freight shipping companies.


PRICE & PRODUCT INFORMATION ACCURACY.
Sometimes there can be an error due to website errors, database errors, etc. To be sure that price is 100% correct you have to call us and confirm with customer representative.

We reserve the right to cancel the order and change the price. Buying prices are not guaranteed and we may contact you to tell about such problems. By accepting this terms and conditions you agree that you won't file any claim or request us to grant the price that was displayed during checkout, in case of the above problems. ANY PRICE DISPLAYED ON OUR SITE MAY OR MAY NOT BE ACCURATE. SAME FOR THE SHIPPING CHARGES.